Our story
I have a Bachelor and Masters in Genetic Engineering, which formated my critical thinking, curiosity for innovation and probelm solving.
Our Experience
In 2014, when we opened our first Chick-fil-A restaurant in a new market for our brand, I took on the challenge of owning and growing sales and brand awareness aligned with the brand. I learned marketing, built strong relationships within our community, and developed repeatable marketing systems that could be easily coached, and executed by leaders and team members new to marketing. Over eight years, we tripled our sales and successfully opened a second location- each location presenting new challenges, new lessons, and new opportunities to refine our leadership, our systems and our processes.
But success also revealed something deeper. We experienced growth — yet we also experienced misalignment. And misalignment is costly. It costs clarity. It costs culture. It costs momentum. It costs people.
That realization changed everything.
In 2019, I founded Echelon — not simply as a coaching and consulting business, but as a movement toward aligned growth.
Echelon Formation
OUR MISSION
"To Glorify God by influencing others with
our presence and gifts."
Our unique coaching and consulting approach, along with our tools and your unique style will equip YOU and Your Team in Getting Ready for What’s NEXT™: Grow Sales and Brand. Lead. Pursue Higher Level Careers.
John Fotea, PhD
Dean, Griffiths School of Management Emanuel University of Oradea, Romania
"Echelon Leadership Consulting has enriched and transformed the lives of both students and faculty, here at Griffith Business School. It has had a big impact in our personal and professional relationships. The Uniqueness of one on one coaching with Echelon helps us achieve many nexts."
Marcel Smith
Chick-fil-A Owner/Operator
“Working with Echelon Leadership Consulting was a true game-changer for me. Delia’s coaching program helped take my storytelling to a whole new level–not just in how I share my journey, but in how I articulate my results, experiences, and leadership growth with clarity and conviction. Delia has a rare blend of toughness and patience. She challenged me in the best ways, helping me push past the internal roadblocks that were holding me back from fully owning my voice. At the same time, she created a space that was uplifting, affirming, and rooted in truth. Thanks to Delia’s coaching program, I was able to refine my narrative and communicate my leadership story in a way that truly connects with others. She helped me get over the hump at a crucial moment in my journey–and I’m better because of it. If you’re a leader looking to elevate your presence, sharpen your message, or gain confidence in your story, I highly recommend the Echelon Leadership Consulting coaching program. It’s not just coaching-it’s transformation.”
John Shamam
Franchisee Owner/Operator
“I recommend Echelon Leadership Consulting to anyone seeking professional or team communication coaching, business acumen training and leadership development in preparation to “Getting Ready for What’s NEXT”. I have no doubt that Echelon can help others achieve their interview and business goals as much as it helped me. I had the pleasure of working with Delia during my interview process, and I can confidently say her guidance was invaluable. She took the time to understand who I am as an Individual to personalize our coaching sessions to cater to my specific needs. Delia’s ability to identify my strengths, unique qualities, and areas for growth is truly exceptional. Her personalized approach made all the difference. I am incredibly grateful for Delia’s dedication and guidance throughout the process. Thanks to her support and expertise, I felt more confident and prepared than ever. Delia is an invaluable asset for anyone navigating the interview process.”
Todd Shane
Midwest Franchisee Owner
“Echelon Leadership Consulting was extremely helpful with my relocation! They know what questions to ask to prepare a team for what’s next.”
Maria Charlier
Chick-fil-A Owner/Operator
“Working with Delia helped me to prepare for and pursue my NEXT. In the time we worked together I was able to accomplish some of my greatest professional goals and grow as a leader. Delia has a personal approach to development with her clients that creates an environment that values both results and relationships. Her knowledge and experience with Leadership Teams and High Performance Organizations gives her a unique ability to come alongside people as they pursue their passions and dreams within Chick-fil-A. I would highly recommend Echelon Leadership Consulting to anyone who is ready to take the next step towards their professional development and success.”
Austin Harrison
Franchisee Owner/Operator
“Without Echelon, we wouldn’t have achieved our next of relational harmony and communicating with clarity. They provide the rare combination of heartfelt teaching and tools of tangible execution. They will change how you work in your business and with each other!”
Raluca Caraba Chit
Chick-fil-A Owner/Operator
“Echelon Leadership Consulting's Marketing Planner is a great tool that brings multiple metrics together in one place and helps make marketing KPIs easy to understand. It's been helpful for tracking results, planning intentionally, and telling a clear story behind the numbers.”
Trusted by
High Level Leaders
Respaldado por
líderes de alto nivel
just like
YOU
Trusted by
High Level Leaders
just like
YOU
John Fotea, PhD
“Echelon Leadership Consulting has enriched and transformed the lives of both students and faculty, here at Griffith Business School. It has had a big impact in our personal and professional relationships. The Uniqueness of one on one coaching with Echelon helps us achieve many nexts.”
Austin Harrison
Maria Charlier
Raluca Caraba Chit
Marcel Smith
